FAQ

Frequently asked questions

Answers to the most important questions about booking, check-in, amenities and the surrounding area. Can't find the right answer here? Write to us — we usually reply within 4 hours.

When can I check in and when do I have to check out?
Check-in is possible from 3:00 pm, check-out by 11:00 am. At the key handover we'll be glad to arrange an exact time with you.
Is there parking on site?
Yes, at our accommodations in Dresden free parking is available or there are good parking options nearby. At Privathaus Oppach and Ferienwohnung Romance there are free private parking spaces right by the house.
Are pets allowed?
At Ferienwohnung Romance, Privathaus Oppach and selected accommodations pets are welcome by prior arrangement. Please indicate when booking whether you are bringing a pet.
How do I reach the accommodations in Dresden and the surrounding area?
Our Dresden apartments are centrally located, only 3-4 km from the city centre with good public transport links. Ferienwohnung Romance in Moritzburg is 25 km from Dresden in an idyllic setting, best reached by car. The private house in Oppach is 80 km from Dresden, in Upper Lusatia.
How can I book or get in touch?
You can reach us by phone at +49 172 7904711 or by email at kontakt@ralf-sauermann.de. We usually reply within a few hours and are happy to advise you on choosing the right accommodation.